Returns Processing
PWS Connect
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Intake
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Step 1 — Scan Shipping Label
📦
Tap to photograph or upload shipping label
OCR will auto-extract tracking & address
Remove
Re-run OCR
Reading label…
you can continue while this runs
Label Extracted
Edit
Tracking #
Carrier
References / Order #
Ship From
Name
Address
City
State / Zip
Ship To
Name
Address
City
State / Zip
Done editing
Skip label
Step 2 — Client & Return Type
Quick Select Client
BHO421
BIA324
CHA100
GRE144
ISH025
LPIFLI
POU362
STA164
WAN716
WIN086
Search for another client
Return Type
📦 Customer Return
↩ Return to Sender
RTS Reason
Address Not Found
Delivery Attempted - No Access
Refused by Recipient
Moved - No Forwarding Address
Insufficient Address
Unclaimed
Other
Step 3 — Add Items
0 items
No items found
Disposition
✓ Return to Stock
✕ Dispose
Quantity
Reason
*
— Select reason —
Opened Packaging
Used / Unsanitary
Expired / Past Date
Damaged
Defective
Other (describe in notes)
Notes
*
Clear
+ Add to Package
Cancel
Done with Package
Package added to queue
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Proceed to Putaway
📦
No packages in queue yet.
Go to Intake
Return to Stock — Confirm Locations
No stock items
Dispose Items
No damaged or dispose items
Submit Batch to Sheet
✅
Batch Submitted!
Start New Batch
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